Luxury Automotive Ambassador

3 weeks ago


London, Greater London, United Kingdom H.R. Owen Full time

H.R. Owen, a leading luxury automotive dealer group, is seeking a highly skilled individual to work at our flagship multi-marque facility in Hatfield, Hertfordshire. As a Luxury Automotive Ambassador, you will be responsible for delivering exceptional customer service and providing a seamless sales experience for our discerning clients.

The ideal candidate will have previous customer service and administration experience, preferably within the motor industry. You will be able to take ownership of your role, with strong attention to detail and an ability to multitask and find innovative solutions to complex problems.

Key Responsibilities:

  • Provide exceptional customer service and support to our clients
  • Assist the Sales Manager in achieving sales targets and delivering a high level of customer satisfaction
  • Develop a comprehensive understanding of the brand and the line-up of vehicles offered
  • Communicate effectively with a wide range of people at all levels across the company

Requirements:

  • Previous customer service and administration experience, preferably within the motor industry
  • Strong written and verbal communication skills
  • Ability to multitask and find innovative solutions to complex problems
  • Basic knowledge of the luxury industry and the brands H.R. Owen work with
  • Confident and proficient in the use of Microsoft Office (Word, Excel, PowerPoint & Outlook)

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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