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Assistant Manager

2 months ago


Grays, Thurrock, United Kingdom WINGSTOP UK - London Full time

Restaurant Operations Manager

About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Wingstop UK in London. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our restaurant, delivering exceptional customer service, and driving sales growth.

Key Responsibilities

  • Assist the General Manager in overseeing daily restaurant operations, including staff management, customer service, and inventory control.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall dining experience.
  • Lead and motivate a team of staff members to achieve sales targets and provide excellent customer service.
  • Monitor and control labor costs, inventory levels, and food quality to ensure efficient operations.
  • Collaborate with the General Manager to develop and implement marketing initiatives to drive sales and increase brand awareness.
  • Ensure compliance with health and safety regulations, food safety standards, and company policies.

Requirements

  • 6-12 months of management experience in a fast-paced restaurant or hospitality environment.
  • Proven track record of delivering exceptional customer service and driving sales growth.
  • Strong leadership and team management skills, with the ability to motivate and develop staff members.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and advancement within the company.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.
  • Access to comprehensive training and development programs.
  • A generous employee discount scheme.

Why Join Us

At Wingstop UK, we are passionate about serving high-quality food and providing exceptional customer service. We are committed to creating a positive and inclusive work environment, where our employees can grow and develop their careers. If you are a motivated and experienced Restaurant Operations Manager looking for a new challenge, we would love to hear from you.