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System Support Specialist

2 months ago


Bodmin, Cornwall, United Kingdom Corserv Full time
About the Role

This is an exciting opportunity to join our Business Systems team at Corserv as a System Support Specialist. We are looking for a talented individual with a great "can do" attitude, who is adaptable to change and keen to learn and be a team player.

As a System Support Specialist, you will be responsible for providing technical support and maintenance for our key business applications, working closely with our IT vendors and Cornwall Council Information Services. You will develop a technical understanding of systems to enable you to troubleshoot issues, understand root causes, diagnose faults, and prioritise requests for support and changes.

Key Responsibilities
  • Provide technical support and maintenance for our key business applications
  • Develop a technical understanding of systems to enable troubleshooting and fault diagnosis
  • Liaise with IT vendors and Cornwall Council Information Services
  • Assist in IT projects and provide support to the ongoing IT improvement programme
What We Offer

We offer a highly competitive total package that includes a decent salary, Local Government Pension Scheme, days annual leave plus bank holidays, family friendly policies, and business flexi-time. You will also have the opportunity to develop your skills and knowledge through continuous training and development.

Requirements
  • A great "can do" attitude
  • Adaptable to change
  • Keen to learn and be a team player
  • Strong communication skills

We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to a Basic DBS check. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role.