System Support Specialist

3 weeks ago


Bodmin, Cornwall, United Kingdom Corserv Full time

Are you a tech-savvy individual with a passion for delivering exceptional customer service? We're seeking a skilled System Support Specialist to join our Business Systems team at Corserv.

This is an exciting opportunity for the right candidate to develop their technical skills and work towards becoming responsible for systems and user support for our key business applications.

As a System Support Specialist, you will be responsible for troubleshooting issues, understanding root causes, diagnosing faults, and prioritizing requests for support and changes.

You will also maintain systems and training documentation in line with changing business needs to ensure consistency of service and review and deliver data and report requests to customers.

Effective communication is key in this role as you will be supporting users and liaising with IT Vendors and Corserv's Information Services.

We offer a competitive total package that includes a decent salary, Local Government Pension Scheme, days annual leave plus bank holidays, family friendly policies, and business flexi-time.

Our senior management team will listen and support you, and encourage your ideas and creative thinking.

We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to a Basic DBS check.



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