System Support Specialist
2 days ago
Corserv is a leading provider of innovative solutions for the communities of Cornwall. Our mission is to deliver exceptional service and support to our customers.
Job OverviewWe are seeking an experienced System Support Specialist to join our Business Systems team. This role will provide technical support and maintenance for our key business applications, ensuring seamless operation and minimizing downtime.
Key ResponsibilitiesThe successful candidate will be responsible for:
- Providing technical assistance and troubleshooting for system-related issues;
- Maintaining accurate and up-to-date documentation for systems and training materials;
- Liaising with IT vendors and other stakeholders to resolve technical issues;
- Developing and implementing process improvements to enhance system performance and efficiency;
- Collaborating with the team to ensure effective communication and issue resolution.
To be successful in this role, you will need:
- A strong background in IT systems support and maintenance;
- Excellent problem-solving and analytical skills;
- Effective communication and interpersonal skills;
- Ability to work in a fast-paced environment and prioritize tasks effectively;
- Degree-level qualification or equivalent experience in a relevant field.
In addition to a competitive salary, we offer:
- A comprehensive pension scheme;
- Generous annual leave entitlement;
- Flexible working hours and remote work options;
- Ongoing training and development opportunities;
- A supportive and collaborative team environment.
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