Dispensary Team Lead

3 weeks ago


Market Harborough, Leicestershire, United Kingdom Market Harborough & Bosworth Partnership Full time

Job Summary

We are seeking a highly skilled and experienced Dispensary Manager to join our team at Market Harborough & Bosworth Partnership. As a Dispensary Manager, you will be responsible for providing efficient and accurate dispensing of medication to patients, ensuring effective financial control of the dispensary, and leading a team of dispensary staff.

Main Responsibilities:

  • Provide mentorship and guidance for trainee dispensary staff, apprentices, and students.
  • Line manage the dispensary staff in accordance with current practice policy.
  • Ensure team members complete significant event forms correctly and in a timely manner.
  • Oversee training of new Dispensers.
  • Lead the team of Dispensers and organize a weekly rota or deputize the latter as required.
  • Develop their own clinical competence, leadership, and reflective practice skills within the workplace.
  • Carry out appraisals and identify training needs based on competencies required for the DSQS and complete the annual DSQS as required.
  • Arrange staff meetings and/or training as required.

Dispensary Management:

  • Ensure all returned controlled drugs are disposed of and recorded correctly.
  • Responsible for maintaining efficient, cost-effective stock control, minimizing wastage through out-of-date stock.
  • In conjunction with the Medicines Manager, ensure controlled drugs are dispensed with in accordance with practice policy.
  • Review the latest guidance, ensuring the dispensary conforms to NICE, CQC, etc. guidance.
  • Liaise with the Lead GP and Medicines Manager for dispensing over formularies.
  • Ensure and maintain effective distribution of dispensing supplies to the Surgery.
  • Responsible for the commercial buying of drugs and Surgery sundries for the Practice.
  • Negotiate sales terms from pharmaceutical companies and/or their representatives concerning the commercial details of their products.

Wholesaling:

  • Become GDP trained by the Responsible Person and become a member of the wholesaling team.
  • Become involved in weekly ordering of stock, receiving of medications, and arranging delivery invoices.
  • Adhere to the GDP Training Manual and oversee the process at both Market Harborough and Husbands Bosworth Sites.

Confidentiality:

  • Ensure confidentiality of patient information and maintain strict confidentiality at all times.
  • Report any concerns over the probity of other team members to the relevant Manager or GP as appropriate.

Quality:

  • Strive to maintain quality within the Practice and contribute to the effectiveness of the team.
  • Assess own performance and take accountability for own actions, either directly or under supervision.
  • Contribute to the Practices achievement of Quality and Outcomes Framework points.

Communication:

  • Communicate effectively with other team members, patients, and carers.
  • Recognize peoples needs for alternative methods of communication and respond accordingly.
  • Attend the quarterly Dispensary meeting and quarterly Staff Meetings as required.

General Duties:

  • Attend monthly staff meetings and other mandatory training events.
  • Participate in the annual performance appraisal system and undertake such training as is deemed necessary by the practice.

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