Operations Director for Luxury Events

1 week ago

Central London, United Kingdom Change Hospitality Full time

Head of Event Operations

London Caterer

£60-65k

About Change Hospitality:
We are a high-end catering company renowned for delivering exceptional culinary experiences at exclusive events in London. Our attention to detail, quality of ingredients, and outstanding service have earned us a reputation for excellence.

Position Overview:
As our Head of Event Operations, you will oversee the operational framework of our catering business, ensuring seamless service delivery, quality, and efficiency. This role demands a strategic thinker with strong leadership skills, a passion for luxury service, and proven experience in operations management within the hospitality and catering industry.

Key Responsibilities:

  • Operational Leadership: Develop and implement operational strategies that enhance service delivery, improve efficiency, and maintain our company's reputation for excellence.
  • Team Management: Lead, mentor, and develop a high-performing operations team, fostering a culture of collaboration and continuous improvement.
  • Event Coordination: Oversee the planning and execution of events, ensuring seamless logistics and exceptional service at every stage.
  • Supply Chain Management: Manage vendor relationships and procurement processes to ensure the highest quality ingredients and materials are used.
  • Budget Management: Develop and manage the operational budget, ensuring cost-effectiveness while maintaining quality standards.
  • Quality Control: Implement and monitor quality assurance protocols to uphold our luxury standards in food, service, and presentation.
  • Health and Safety Compliance: Ensure compliance with all health, safety, and hygiene regulations, maintaining a safe working environment for staff and clients.
  • Client Relations: Collaborate with the sales and marketing teams to ensure client expectations are met and exceeded and contribute to the development of new service offerings.

Experience:

  • Proven experience in operations management within the catering or hospitality industry, preferably in a luxury context.
  • Strong leadership and team management skills with a track record of developing talent.
  • Excellent organizational and project management abilities.
  • Exceptional communication and interpersonal skills.
  • Strong analytical skills with the ability to make data-driven decisions.
  • A passion for food and a deep understanding of high-end catering trends.

Benefits:

  • A competitive salary of £60-65k.
  • The opportunity to work with a renowned high-end catering company.
  • A dynamic and supportive work environment.

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