Food and Beverage Team Member
4 weeks ago
Job Title: Food and Beverage Team Member
Job Summary:
We are seeking a highly motivated and customer-focused Food and Beverage Team Member to join our team at Accor. As a key member of our Food and Beverage Department, you will be responsible for providing exceptional service to our guests and ensuring a seamless dining experience.
Key Responsibilities:
- Consistently offer professional, friendly, and engaging service to our guests.
- Assist the manager in all areas of the Food and Beverage Department, including the bar, restaurant, room service, and meeting and events.
- Assist guests regarding menu items in an informative and helpful way.
- Follow outlet policies, procedures, and service standards to ensure a high level of quality and consistency.
- Have knowledge of beverage lists and promotions to effectively communicate with guests.
- Have full knowledge of all menu items, garnishes, contents, and preparation methods to provide accurate information to guests.
- Follow all safety and sanitation policies when handling food and beverage to ensure a safe and healthy environment for our guests.
- Other duties as assigned by the manager.
Qualifications:
- Previous experience in similar roles is preferable.
- Friendly, approachable, and excellent customer service skills.
- Attention to detail and exceptional organisational skills.
- Strong team player and positive attitude.
- Ability to work effectively under pressure.
- Essential to be flexible with working hours.
- Must already have the right to work in the UK.
Benefits:
- Discounted hotel stays across the world with Heartist AccorHotels Bienvenue Card.
- Free Bonus Breaks Voucher.
- Cycle to Work Scheme.
- Staff Uniforms Provided.
- Free Staff Car Park.
- Meal provided whilst on duty.
- Double time bank holiday pay.
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