Food and Beverage Team Member

4 weeks ago


Bristol, Bristol, United Kingdom Accor Full time

We are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at Accor Hotel.

Job Description

As a Food and Beverage Team Member, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:
  • Consistently offer professional, friendly and engaging service to our guests.
  • Assist the manager in all areas of the Food and Beverage Department, including the bar, restaurant, room service and meeting and events.
  • Assist guests regarding menu items in an informative and helpful way.
  • Follow outlet policies, procedures and service standards at all times.
  • Have knowledge of beverage lists and promotions.
  • Have full knowledge of all menu items, garnishes, contents and preparation methods.
  • Follow all safety and sanitation policies when handling food and beverage.
  • Other duties as assigned.
Qualifications

To be successful in this role, you will need:

  • Previous experience in similar roles is preferable.
  • Friendly, approachable with excellent customer service skills.
  • Attention to detail and exceptional organisational skills.
  • Strong team player and positive attitude.
  • Ability to work effectively under pressure.
  • Essential to be flexible with working hours.
  • Must already have the right to work in the UK.
Benefits

We offer a range of benefits to our employees, including:

  • Discounted hotel stays across the world with Heartist AccorHotels Bienvenue Card.
  • Free Bonus Breaks Voucher.
  • Cycle to Work Scheme.
  • Staff Uniforms Provided.
  • Free Staff Car Park.
  • Meal provided whilst on duty.
  • Double time bank holiday pay.


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