Food and Beverage Team Member
4 weeks ago
We are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at Accor Hotel.
Job DescriptionAs a Food and Beverage Team Member, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.
Key Responsibilities:- Consistently offer professional, friendly and engaging service to our guests.
- Assist the manager in all areas of the Food and Beverage Department, including the bar, restaurant, room service and meeting and events.
- Assist guests regarding menu items in an informative and helpful way.
- Follow outlet policies, procedures and service standards at all times.
- Have knowledge of beverage lists and promotions.
- Have full knowledge of all menu items, garnishes, contents and preparation methods.
- Follow all safety and sanitation policies when handling food and beverage.
- Other duties as assigned.
To be successful in this role, you will need:
- Previous experience in similar roles is preferable.
- Friendly, approachable with excellent customer service skills.
- Attention to detail and exceptional organisational skills.
- Strong team player and positive attitude.
- Ability to work effectively under pressure.
- Essential to be flexible with working hours.
- Must already have the right to work in the UK.
We offer a range of benefits to our employees, including:
- Discounted hotel stays across the world with Heartist AccorHotels Bienvenue Card.
- Free Bonus Breaks Voucher.
- Cycle to Work Scheme.
- Staff Uniforms Provided.
- Free Staff Car Park.
- Meal provided whilst on duty.
- Double time bank holiday pay.
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