Fintech Payments Expert
4 days ago
We are seeking a highly experienced Fintech Payments Expert to join our team at CRS.
About the Role:
- The ideal candidate will have 4+ years of experience in fintech payments consulting, payment systems management or a similar role.
- They should be competent in using Microsoft Office software, particularly Excel.
- A high attention to detail with a high level of accuracy is essential.
- Excellent problem-solving and analytical skills, along with a passion for continuous improvement, are required.
Responsibilities:
- Guiding clients on how to use our SaaS platform to achieve their reporting and reconciliation outcomes.
- Acting as the Subject Matter Expert (SME) for clients on reporting and reconciliation outcomes on a chargeable consulting basis.
- Managing and overseeing reconciliations that are assigned to you under our Reconciliation-as-a-Service (RaaS) model.
- Guiding more junior consultants & reconciliation officers on how to investigate and resolve reconciliation issues.
- Ensuring that clients are promptly informed of issues relating to reconciliations.
- Completing work defined in a Statement of Work (SOW) during the pre-sales/pilot phase, or after a client has signed their contract, to deliver the agreed reconciliation outcomes for that client and to meet their agreed / contracted deliverables.
- Assisting and training other team members if required.
- Working with the data analysts in building and verifying relevant reporting.
- Supporting the team with additional ad hoc tasks.
- Contributing to the continuous improvement of our client's reconciliation functionality by suggesting features that would deliver improvements to reconciliation outcomes for customers.
- Building effective relationships both internally and externally with wider stakeholders.
- Recording time spent on client-related work via our Jira work management system, ensuring that consulting work outside the scope of a Statement of Work can be billed to customers on a time-spent basis.
- Creating relevant Statements of Work from time to time that are signed off by the Client's leadership team.
What We Offer:
- An estimated salary of £65,000 - £80,000 per annum, depending on experience.
- The opportunity to work with a cutting-edge fintech company.
- A collaborative and dynamic work environment.
- Ongoing professional development opportunities.
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