Payments Industry Specialist
2 days ago
We are seeking a Payments Industry Specialist to join our team at CRS. The successful candidate will be responsible for working closely with our internal teams and clients to analyse current payment systems, propose innovative solutions, and ensure our solutions are robust, scalable, and optimised for performance.
About the Role:
- The ideal candidate will have 4+ years of experience in fintech payments consulting, payment systems management or a similar role.
- They should be competent in using Microsoft Office software, particularly Excel.
- A high attention to detail with a high level of accuracy is essential.
- Excellent problem-solving and analytical skills, along with a passion for continuous improvement, are required.
Key Responsibilities:
- Guiding clients on how to use our SaaS platform to achieve their reporting and reconciliation outcomes.
- Acting as the Subject Matter Expert (SME) for clients on reporting and reconciliation outcomes on a chargeable consulting basis.
- Managing and overseeing reconciliations that are assigned to you under our Reconciliation-as-a-Service (RaaS) model.
- Guiding more junior consultants & reconciliation officers on how to investigate and resolve reconciliation issues.
- Ensuring that clients are promptly informed of issues relating to reconciliations.
- Completing work defined in a Statement of Work (SOW) during the pre-sales/pilot phase, or after a client has signed their contract, to deliver the agreed reconciliation outcomes for that client and to meet their agreed / contracted deliverables.
- Assisting and training other team members if required.
- Working with the data analysts in building and verifying relevant reporting.
- Supporting the team with additional ad hoc tasks.
- Contributing to the continuous improvement of our client's reconciliation functionality by suggesting features that would deliver improvements to reconciliation outcomes for customers.
- Building effective relationships both internally and externally with wider stakeholders.
- Recording time spent on client-related work via our Jira work management system, ensuring that consulting work outside the scope of a Statement of Work can be billed to customers on a time-spent basis.
- Creating relevant Statements of Work from time to time that are signed off by the Client's leadership team.
What We Offer:
- An estimated salary of £65,000 - £80,000 per annum, depending on experience.
- The opportunity to work with a cutting-edge fintech company.
- A collaborative and dynamic work environment.
- Ongoing professional development opportunities.
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