Patient-Centered Solutions Lead

6 days ago

London, Greater London, United Kingdom IQVIA Full time
About the Role

We are seeking a highly skilled and experienced Associate Director to join our Patient-Centered Solutions (PCS) team at IQVIA. As a key member of our CNS Practice, you will be responsible for managing and leading multiple consulting projects, ensuring on-time and on-budget delivery for clients in the pharmaceutical and related industries.

Key Responsibilities
  • Manage and contribute to the execution of PCS CNS Practice projects, including the design, development, and delivery of client deliverables and presentations.
  • Provide oversight, tracking, and monitoring for COA CNS Practice projects.
  • Plan, organize, and manage resources (internal and external) to bring about the successful completion of specific project goals and objectives.
  • Leverage business experience and acumen to identify strategic alternatives and project approaches to client questions and to elevate our capabilities to deliver world-class solutions for clients.
  • Share PCS CNS subject matter expertise with others to elevate our capabilities to deliver world-class solutions for clients.
  • Serve as a key point of contact with clients, developing relationships through face-to-face discussions, workshops, telephone, and email contact.
  • Provide follow-up with clients after project deliverables have been completed to ensure client satisfaction.
  • Identify opportunities for expansion of PCS CNS Practice offerings, internal and external to IQVIA, by developing and/or elevating new business opportunities through the identification of follow-on work and new leads.
  • Share information and provide efficient communication with delivery teams to resolve escalated issues.
  • Support the development of intellectual property for use on future engagements.
  • Manage the process of proposal preparation and/or modifications, including overall bid integrity.
  • Develop broader and deeper knowledge of consulting methodologies and pharmaceutical market through on-the-job experience and training.
  • Provide direction, advice, and intellectual leadership to clients and delivery teams, directing consulting teams through consistent participation in team meetings.
  • Provide high-level input to, and ensure the development of, client reports and presentations, and delivery of all or significant portions of findings to clients.
  • Support in PCS community building with activities including recruitment, coaching, management of PCS resources in Europe, and network development (both juniors and seniors) to collaborate with for delivery and/or business development purposes.
About You

Candidates interested in joining our Patient-Centered Solutions, CNS Practice as an Associate Director should have:

  • Demonstrable analytical, interpretative, and problem-solving skills.
  • 5-8 years of professional experience in consulting within the pharmaceutical and/or healthcare industry, with evidence of career progression.
  • Knowledge of regulatory guidance documents and scientific guidelines relating to clinical outcome assessments.
  • Understanding of instrument development and validation processes.
  • Able to draft abstracts, posters, oral presentations, and manuscripts.
  • Able to conceptually fit individual scientific and strategy tasks together to determine how the overall project goal will be achieved.
  • Familiar with methodology around eCOA and translations.
  • When presented with qualitative data, able to design an analysis plan and generate a report fit for client submission.
  • Demonstrable experience in and commitment to the life sciences and/or healthcare industries.
  • Minimum of 2-3 years of project management experience focused on multinational strategic consulting projects involving CNS indications.
  • Well-developed written and verbal communication skills, including presentations, chairing meetings, workshop facilitation, business, and report writing.
  • Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomes.
  • Experience working in sizable/multi-disciplined teams and leading staff.
  • Experience in developing credible relationships with senior-level managers and executives in the pharmaceutical/healthcare industry.
  • Excellent interpersonal skills and ability to work effectively with others in and across the organization to accomplish team goals.
  • Ability to contribute to business development through the identification of leads, development of proposals, etc.
  • Knowledge of key issues and current developments in the pharmaceutical and healthcare industries.
  • Knowledge of consulting methodologies, tools, and techniques.
  • Excellent organizational, time management, and problem-solving skills.
Requirements
  • Bachelor's degree or equivalent, graduate degree or MBA not required but a plus.
  • A track record of leadership and people development.
  • Fluency in English (spoken and written).
  • A willingness and ability to travel.
  • Right to live and work in the recruiting country.

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