Customer Service Representative

4 weeks ago


Bristol, Bristol, United Kingdom Alexander Mae HR Ltd Full time

We are seeking a skilled Customer Service Advisor to join our team at Alexander Mae HR Ltd in Bristol. The successful candidate will work Monday to Friday, 8.30am – 6pm, in a 100% office-based role.

Key Responsibilities:
  • Greet and welcome customers in a professional and friendly manner.
  • Answer and direct phone calls, taking messages as required.
  • Diary scheduling and booking appointments.
  • Ordering supplies as needed.
  • Providing general administrative support, including data entry tasks and maintaining accurate records.
  • Sorting and distributing incoming mail and preparing outgoing mail or packages.
  • Assisting with basic bookkeeping, such as invoicing and expense tracking.
  • Maintaining office supplies inventory and ordering as needed.

The ideal candidate will have previous customer service, administration, or receptionist experience, with motor trade experience being beneficial but not essential. They will possess a friendly telephone manner, excellent customer service skills, strong admin and organisational skills, IT literacy, and good attention to detail. The ability to multitask is also essential.

We offer a competitive salary of £22,000 - £25,000, plus 28 days holiday (including bank holidays), and a Monday to Friday working schedule (no Saturday working).



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