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Duty Manager

1 month ago

Edinburgh, Edinburgh, United Kingdom Everyman Full time
About Everyman

Everyman is an independent cinema brand that's redefining the way people experience cinema. We're passionate about delivering a unique and memorable experience for every guest, every time.

Job Title: Duty Manager

We're looking for a skilled Duty Manager to join our team and help us deliver exceptional customer service and a seamless experience for our guests. As a Duty Manager, you'll be the face of Everyman and responsible for ensuring that every guest has a fantastic time.

Key Responsibilities:
  • Oversee the smooth running and operation of our venues
  • Work closely with our Management Team and Team Members to deliver exceptional customer service
  • Ensure that every guest has a memorable experience
  • Manage and motivate a team of staff to deliver outstanding results
  • Develop and implement strategies to improve customer satisfaction and loyalty
What We Offer:
  • Up to £13 per hour, dependent on experience
  • Unlimited complimentary cinema tickets for you and your friends
  • 50% discount on all food and drink
  • Wagestream membership - access to your wages when you need it
  • 24/7/365 Employee Assistance Programme
  • Financial, Legal, Family, Health and Wellbeing tools and resources
  • Retail discounts with Wagestream
  • Cycle to Work Scheme
  • Epic staff events, team socials, and amazing incentives
Requirements:
  • Experience in hospitality, with a focus on leadership and customer service
  • Great leadership skills combined with mountains of personality
  • Experience leading teams to success, motivating and coaching others
  • A passion for food, customer service, hospitality, and people
  • An upbeat, hard-working, and flexible attitude
  • Great business savvy, an entrepreneurial spirit, and self-drive