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Warehouse Operations Manager
2 months ago
Laundryheap is seeking a highly motivated and experienced Warehouse Supervisor to join our dynamic team. As a key member of our operations team, you will be responsible for overseeing the smooth operation of our warehouse, ensuring that all activities are carried out efficiently and effectively.
Key Responsibilities:- Staff Management: Lead the Warehouse Linen team, including scheduling shifts and managing time-off requests, train and onboard new hires to ensure team alignment, and monitor staff performance and provide regular feedback to ensure optimal productivity.
- Picking and Packing: Participate in daily picking and packing operations, ensuring accuracy and speed, and maintain high standards for packing quality and timely dispatch.
- Inventory Management: Monitor inventory levels through regular cycle counts and conduct stock reconciliations, reorder stock as necessary, and manage storage space to optimize efficiency.
- Warehouse Operations: Maintain an organized and efficient warehouse layout, ensure the proper use of equipment and tools, promoting safety and efficiency.
- Logistics Coordination: Provide regular updates to the management team on stock needs and operational metrics, ensure that all counts and records are accurate and up-to-date.
- Customer Service: Handle order-related issues and discrepancies, liaising with the fleet team based in India for resolution.
- Reporting & Administration: Prepare regular performance and inventory reports, maintain and organize all necessary documentation, including inventory and safety logs.
- Compliance: Ensure compliance with safety regulations and internal company policies, conduct regular safety training and update procedures as needed to the warehouse manager.
- Emergency Preparedness: Ensure emergency procedures are in place and properly communicated to all staff, conduct regular emergency drills and maintain readiness for unexpected situations.
- Minimum 1-3 years of proven experience as a Warehouse Supervisor or in a similar role.
- Strong people management skills.
- Excellent organizational and multitasking abilities.
- Familiarity with warehouse management systems and processes.
- Attention to detail and commitment to accuracy.
- Good problem-solving skills, with a proactive approach to identifying issues and solutions.
- Strong communication skills, both written and verbal.
- Ability to work in a fast-paced environment and meet deadlines.
- Knowledge of safety and regulatory compliance in warehouse operations.
- Experience in inventory management and stock control.
- Proficiency in basic computer applications (e.g., Microsoft Office, warehouse management software).
- 9-hour shift (8 working hours + 1 hour break).
- 5 days a week.
- Must be willing to work weekends as needed.