Logistics Operations Strategist

6 days ago


Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full time

Company Overview


Amazon UK Services Ltd. is a global leader in e-commerce, striving to be the world's most customer-centric company. Founded in 1995, Amazon has revolutionized the way people shop online, offering a vast selection of products and services.



About the Role


We are seeking an experienced Transportation Business Coach to join our Transportation team. As a critical function, this role represents a key position within Amazon EU Operations, responsible for continuously improving service levels, capacities, and costs of the EU Transportation Line Haul.



Job Description



  • Key Responsibilities:
  • Track existing metrics to detect & remove defects
  • Line haul performance management (e.g. on-time truck performance)
  • Continuous Improvement Management
  • Coach, educate and facilitate the growth relationship between Amazon and our dedicated transport partners
  • SUPPORT Contract management and contract compliance for partners
  • Q4 planning and execution (Amazon Peak)
  • SUPPORT the Operations Planning (OP) Process: goal settings
  • Prepare and participate recurrent Ops calls, business reviews, QBRs, Customer Service workshops (to support the improvement plans)
  • Maintain and improve communication, process and Fulfillment Center/partner interface
  • Develop relationships with Partners to encourage and facilitate communication to drive new opportunities


Requirements


To be successful in this role, you need a passion for making data-driven decisions that will have a direct impact on customer experience. You will require Transportation experience, preferably in Transport Management, Planning, Compliance, or Performance. Some key qualities include effective communication skills, flexibility, and adaptability to learn new tools.



Benefits


This is a deadline-driven, fast-paced environment that requires attention to detail and the ability to interact with multiple teams. We are open to hiring candidates to work out of Coalville, LEC, GBR or London, GBR.



Estimated Salary Range:


£60,000 - £80,000 per annum, depending on experience.



About Amazon


At Amazon UK Services Ltd., we strive to create a workplace where everyone can thrive. Our commitment to diversity, equity, and inclusion is reflected in our values and practices. We believe in fostering a culture of innovation, collaboration, and mutual respect.



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