Pension Administration Specialist
3 weeks ago
The Talent Crowd is seeking a highly skilled Pension Administration Specialist to join our team. As a Senior Pensions Administrator, you will play a pivotal role in ensuring the smooth operation of pension administration tasks.
This position involves performing key task validation, authorisation, and quality assurance, as well as overseeing key controls for Self-Invested Personal Pensions (SIPPs). You will utilise your subject matter expertise to resolve complex client and employee queries, identify operational efficiencies, and maintain compliance amidst evolving regulatory landscapes.
Key Responsibilities:
- Treat clients fairly and maintain a customer-focused approach.
- Perform live task validation and authorisation, along with retrospective quality assurance.
- Administer or maintain oversight of key departmental controls.
- Ensure adherence to business processes and regulatory standards set by the FCA.
- Step up in the absence of the Team Manager to lead the team and coordinate workloads.
- Challenge, improve, and document processes to meet HMRC and FCA requirements.
- Monitor legislative changes and communicate updates to the team and wider business.
Requirements:
- Minimum of 2 years' experience in pensions.
- Advanced time management and prioritisation skills.
- Advanced interpersonal, communication, and influencing skills.
- Advanced customer service skills.
- Ability to stay calm under pressure and display emotional resilience.
- Advanced problem-solving skills.
- Intermediate MS Office skills.
- Thorough understanding of Anti-Money Laundering and Pension Regulations.
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