Pensions Administration Specialist
2 months ago
We are seeking a highly motivated and detail-oriented Pensions Administrator to join our team in Leeds. As a Pensions Administrator, you will play a critical role in providing exceptional service to our clients and members, ensuring that their pension schemes are administered efficiently and effectively.
Key Responsibilities- Communicate effectively with clients and members via the telephone, providing clear and concise information and resolving queries in a timely manner.
- Process and manage pension scheme data, ensuring accuracy and attention to detail.
- Work collaboratively with the wider team to achieve service level agreements and contribute to the development of the team.
- Identify and escalate potential problems and complaints, ensuring that they are addressed promptly and professionally.
- Develop knowledge of clients' pension schemes and build relationships with clients to provide a high-quality service.
As a Pensions Administrator at WTW, you will have the opportunity to work with a global team of experts, develop your skills and knowledge, and contribute to the success of our clients. We offer a competitive salary, comprehensive training and development program, and a supportive and inclusive work environment.
Requirements- Excellent communication and interpersonal skills.
- Ability to work accurately and efficiently in a fast-paced environment.
- Strong attention to detail and ability to maintain confidentiality.
- Ability to work collaboratively as part of a team.
- Basic knowledge of pension schemes and administration.
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