Case Coordinator

2 weeks ago


Norwich, Norfolk, United Kingdom Brook Street UK Full time
Job Title: Case Administrator

We are seeking a highly organized and detail-oriented individual to join our team as a Case Administrator. As a key member of our team, you will provide essential support to our Probation Officers and contribute to the delivery of our services.

Key Responsibilities:
  • Provide administrative support to Probation Officers, including taking inbound and outbound calls, handling queries, and data entry.
  • Liaise with Probation Officers and other stakeholders to ensure effective communication and case management.
  • Assist with the preparation of reports and other documents as required.
  • Provide excellent customer service to clients and stakeholders, responding to their queries and concerns in a professional and timely manner.
  • Work collaboratively with the team to achieve our goals and objectives.
Requirements:
  • Strong communication and interpersonal skills, with the ability to build effective relationships with colleagues and stakeholders.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Basic numeric skills and proficiency in Microsoft Office applications.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and collaborative team environment.
  • Access to training and development opportunities.

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