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Airport Operations Specialist

2 months ago

Farnborough, Hampshire, United Kingdom Farnborough Airport Full time

About the Role:

Farnborough Airport is seeking a highly skilled Airport Operations Officer to join our team. As a key member of our Operations function, you will play a vital role in ensuring the smooth and efficient operation of the airport.

Key Responsibilities:

  • Coordinate the daily movement schedule to optimize operational efficiency and ensure compliance with regulatory requirements.
  • Provide exceptional customer service to aircraft operators, crew members, and passengers, ensuring prompt and accurate handling of requests.
  • Collaborate with internal stakeholders to deliver high-quality services and maintain a safe and efficient working environment.
  • Manage and maintain accurate records and reports, utilizing strong administrative and organizational skills.
  • Develop and implement effective procedures to ensure compliance with regulatory requirements and company policies.
  • Communicate effectively with internal and external stakeholders, providing clear and concise information on flight requests and airport operations.
  • Act as the first point of contact for aircraft operators, representing the airport's high standards and values.
  • Contribute to the development and implementation of airport operations policies and procedures.
  • Participate in training and development programs to enhance skills and knowledge in airport operations.

About You:

We are seeking a highly motivated and organized individual with excellent communication and interpersonal skills. The ideal candidate will have:

Strong administration and organizational skills, with the ability to manage multiple tasks and priorities.Excellent written and oral communication skills, with the ability to communicate effectively with internal and external stakeholders.Customer focus and a commitment to delivering exceptional service.Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.Proficient in the use of Microsoft Office and other relevant software applications.Ability to work as part of a team, with a positive and proactive attitude.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career development and growth.
  • Collaborative and dynamic work environment.
  • Access to training and development programs.
  • Recognition and rewards for outstanding performance.