Customer Service Representative

3 weeks ago


Nottingham, Nottingham, United Kingdom Gallagher Full time
About the Role

Gallagher's global brokerage team is seeking a Customer Service Executive to join their dynamic team. As a key member of the team, you will be responsible for providing exceptional customer service, ensuring that customers receive the best possible experience. You will work closely with customers to understand their needs and provide tailored solutions to meet their requirements.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work closely with customers to understand their needs and provide tailored solutions to meet their requirements.
  • Collaborate with internal stakeholders to ensure that customer needs are met and exceeded.
  • Develop and maintain strong relationships with customers, ensuring that they feel valued and supported.
  • Stay up-to-date with industry trends and developments, ensuring that you are equipped to provide the best possible service to customers.
About You

We are looking for a highly motivated and customer-focused individual to join our team. You will have a strong passion for delivering exceptional customer service and a desire to make a real difference in the lives of our customers. You will be a team player, with excellent communication and interpersonal skills.

You will have a strong understanding of the insurance industry and be able to communicate complex information in a clear and concise manner. You will be able to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously. You will have a strong attention to detail and be able to maintain accurate records and reports.

What We Offer

We offer a competitive salary and a range of benefits, including a comprehensive training program, opportunities for career development, and a supportive and inclusive work environment. We are committed to supporting our employees in their personal and professional growth, and we offer a range of benefits to support this.



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