Hepworth Group Service Engineer

3 weeks ago


Redditch, Worcestershire, United Kingdom B Hepworth & Full time

We are seeking a dedicated and skilled Service Engineer to work closely with clients to ensure optimal performance and provide exceptional service.

Key Responsibilities:
  • Installation and Commissioning:
    • Perform regular maintenance checks and troubleshoot issues.
  • Maintenance and Repairs:
    • Perform regular maintenance checks and troubleshoot issues.
  • Customer Support:
    • Provide on-site and remote support to clients.
    • Train clients on equipment use and maintenance.
    • Maintain accurate records of service activities and client interactions.
    • Prepare reports on equipment status and service history.
Requirements:
  • Bachelor's degree in Engineering, Electronics, or a related field, or equivalent experience.
  • [2-5 years] of experience in a service or technical support role.
  • Proficiency with diagnostic tools and software.
  • Electrical License, HVAC Certification, etc.
  • Ability to lift heavy equipment and work in various environments.
  • Willingness to travel to client sites as needed.
Benefits:
  • 33 days holiday (including weekends)
  • Pension
  • Life Insurance
  • BHSF Medical Cash Plan
  • Employee Assistance Programme
  • A travel allowance for traveling for work and weekend work
  • Company pension
  • Employee discount
  • Free parking
  • On-site parking


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