Service Team Leader

4 weeks ago


Solihull, Solihull, United Kingdom Johnson Controls Full time

At Johnson Controls, we're seeking a skilled Service Team Leader to drive the success of our Industrial Refrigeration (IREF) division. As a key member of our team, you'll be responsible for ensuring our business delivers corporate KPIs, mandatory compliance, and drives the management of our technicians.

Key responsibilities include managing the on-call rota, participating in Safety Week activities, and highlighting the need for technicians' tools to be calibrated and PAT tested. You'll also support technicians in identifying first-time fixes, driving client service delivery, and ensuring compliance with Johnson Controls' safety culture and environmental regulations.

We're looking for a leader with a proven track record in industrial refrigeration, excellent leadership, communication, and interpersonal skills, and the ability to manage budgets and drive operational efficiency. If you're a motivated and results-driven individual with a passion for delivering exceptional service, we'd love to hear from you.

Key Requirements:

  • Proven experience in industrial refrigeration, including experience in a leadership type of role.
  • Technical background and knowledge of Industrial Refrigeration Systems in both industrial and commercial environments.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to manage budgets and drive operational efficiency.
  • Driving License.

What We Offer:

  • Competitive salary, and overtime paid at premium pay rates.
  • Stand by allowance, call outs & travel paid on top of basic salary.
  • Service vehicle, Mobile phone, tablet, PPE and any specialist equipment provided.
  • 25 days paid holidays plus Bank Holidays.
  • Holiday Purchase Scheme.
  • Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
  • Training opportunities with outstanding resources available.
  • Career development through various career ladders programs.
  • Dedication to safety through our Zero Harm policy.
  • Access to business resource groups.

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