Repairs Coordinator

1 month ago


Bristol, United Kingdom Service Care Solutions Full time
Job Title: Repairs Coordinator

Job Summary:

We are seeking a skilled Repairs Coordinator to join our Responsive Repairs team at Service Care Solutions. As a key member of our team, you will play a vital role in ensuring that repairs are efficiently scheduled, tenants are kept informed, and resources are used effectively.

Key Responsibilities:

  • Manage and schedule repairs for site colleagues, ensuring timely communication with tenants about delays or changes.
  • Monitor the progress of repairs throughout the day, ensuring deadlines are met and health and safety standards are upheld.
  • Maintain accurate records of repair status and ensure systems are updated in real-time.
  • Provide advice and guidance to customers, contractors, and colleagues on repair-related queries.
  • Liaise with contractors and make outbound calls to schedule or follow-up on repairs.
  • Monitor and provide feedback on completed repairs, ensuring high-quality outcomes.

Requirements:

  • Strong customer service experience, especially in handling enquiries and providing advice.
  • Excellent organisational and time-management skills.
  • Ability to work with mobile devices and scheduling software.
  • Familiarity with health and safety protocols.
  • Strong communication skills and the ability to liaise with various stakeholders.

About Us:

Service Care Solutions is a leading provider of recruitment services, specialising in the housing and construction sectors. We are committed to delivering exceptional service and supporting our clients in achieving their goals.


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