Event Day Hospitality Manager
1 week ago
Coventry Building Society Arena is a world-renowned venue that attracts 1.2 million visitors annually and hosts over 600 events per year.
We are seeking a skilled Event Day Hospitality Manager to join our team on a casual basis. The successful candidate will be responsible for providing exceptional customer service, managing food and beverage operations, and leading a team of hospitality staff.
Key Responsibilities:
- Manage food and beverage service, ensuring smooth and efficient operations.
- Lead and motivate a team of hospitality staff, providing guidance, training, and support.
- Oversee daily operations, including stock control, till management, and customer service.
- Implement and maintain high standards of customer service, ensuring guest satisfaction.
- Collaborate with other departments to ensure a seamless guest experience.
Requirements:
- Previous experience in a similar role within the hospitality industry, preferably in a managerial capacity.
- Level 2 Food Hygiene certificate.
- Proven experience of managing functions for 200+ guests.
- Excellent leadership, communication, and attention to detail skills.
- Flexibility to work evenings, weekends, and public holidays as required.
Benefits:
- Choose your own hours - work when suits you.
- Weekly pay.
- Full training provided.
- Free parking.
- Discounted food and drink from our onsite outlets.
About Us:
Coventry Building Society Arena is a vibrant and exciting venue that offers unforgettable experiences for conferences, exhibitions, meetings, sport, music, and live entertainment.
We are committed to providing the best experience and service for all our visitors.
Join us in delivering exceptional customer service and creating memorable experiences for our guests.
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