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Sales Associate

2 months ago

Plymouth, Plymouth, United Kingdom House of Fraser Full time
{"Job Title": "Casual Sales Assistant", "Company Description": "House of Fraser is a leading department store group with a rich heritage spanning over 170 years. We offer a wide range of products from over 500 global brands, and our team is dedicated to providing an exceptional customer experience.

Our stores are located across the UK and Ireland, and we are committed to delivering outstanding service to our customers.

As a Casual Sales Assistant, you will play a key role in driving customer loyalty and sales through the provision of an individual bespoke service. You will be responsible for delivering exceptional service to drive personal and business targets, and will have the flexibility to support colleagues in other areas of the store when required.

Key Responsibilities:

* Greet and engage with customers on arrival and answer any first queries
* Assist customers with security tags and provide support on nearby tills if necessary
* Deliver a world-class customer experience that is unrivalled in the marketplace
* Display excellent attention to detail when helping to style customers
* Introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty
* Resolve queries effectively face-to-face or on the telephone
* Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability
* Maintain high standards of personal presentation
* Take an active role in supporting in-store events and providing ideas and feedback on ways to improve
* Maintain sophisticated retail and visual standards to capture the customers imagination to drive sales
* Take an active role in loss prevention within the store
* Adhere to all health and safety policies at all times

Essential Skills:

* Relevant customer-facing experience
* Ability to communicate confidently with colleagues and customers
* Team player

Additional Information:

* This role has no guaranteed hours of work, and hours of work can vary from week to week.
* As a result, there may be weeks when no hours of work are offered.

We are looking for a dynamic and customer-focused individual who is passionate about delivering exceptional service and driving sales. If you are a team player with excellent communication skills and a passion for working with customers, we would love to hear from you.

Please note that this role is subject to the terms and conditions of House of Fraser's employment contract.

Thank you for considering this opportunity to join our team.

Best regards,
House of Fraser