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Sneaker Sales Associate

1 month ago

Plymouth, Plymouth, United Kingdom Foot Locker Full time
About the Role

We're looking for a passionate and knowledgeable individual to join our team as a CX Team Member. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience by providing expert knowledge on our products and services.

Key Responsibilities
  • Provide exceptional customer service by being knowledgeable about all products offered and teaming up with coworkers to provide excellent sales service.
  • Deliver sales, outstanding customer experience, and operational expectations.
  • Maintain personal and productivity goals.
  • Connect with every customer by asking open-ended questions to assess needs.
  • Ability to learn and share expertise of products and trends to fit customer's needs.
  • Maintain an awareness of all product knowledge, and current or upcoming product / trends.
  • Contribute to a positive and inclusive work environment.
Requirements
  • 0-3 years of retail experience.
  • Confident and comfortable engaging customers to deliver an elevated experience.
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
  • Initiates completion of tasks or activities without necessary supervision.
  • Flexible availability – including nights, weekends, and holidays.
What We Offer
  • Competitive hourly rate: £6.17 – £12.92.
  • 28 days holiday – plus an extra day per year for the first 5 years.
  • Associate discount of between 30 – 50%.
  • Hapi App – offering discounts & prize draws.
  • Employee Assistance Program – Retail Trust.
  • Company Sick Pay scheme.
  • Head Office Internships.
  • Striper Ambassador Programme.
  • Development Opportunities.