Sales Associate
4 weeks ago
As a Retail Sales Assistant at Elemis, you will play a crucial role in driving sales and delivering exceptional customer experiences. Your passion for our premium skincare brand and ability to provide expert product knowledge will be essential in meeting and exceeding sales targets.
Key Responsibilities:- Proactively drive sales to meet and exceed personal and counter targets.
- Raise awareness of the Elemis brand and educate clients on our product range.
- Participate in promotional activities to ensure the success of events and promotions.
- Ensure products prescribed are appropriate to clients' needs, considering medical contraindications.
- Assist the Account Management Team in accurately recording sales figures and stock levels to meet and exceed KPIs.
- Maintain the Elemis counter to the highest standards of cleanliness, hygiene, and presentation.
- Provide exceptional customer service and handle client complaints promptly, consulting the Account Management Team when necessary.
- Keep all client details confidential and secure, discussing information only with authorized parties.
- Ensure all duties contribute to the short and long-term Sustainability Goals set by Elemis - Climate, Biodiversity & People Pillars.
- Plan and execute promotional activities with a focus on reducing waste.
- 3 years of strong proven track record in sales and link selling.
- Proven sales record.
- Previous experience working with a premium skincare brand.
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products.
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance, and more.
- Generous Holiday Allowance, increasing with length of service.
- Company Pension Scheme.
- Bonus/Commission Scheme.
- Healthcare Cash Plan (with Dental).
- Private Medical Insurance.
- Employee Assistance Programme for all Associates and their families.
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards.
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