Telecare and CCTV Operator
5 days ago
We are seeking a skilled Telecare and CCTV Operator to join our team at Clarity Recruiting. As a member of our Control Centre Team, you will play a vital role in assisting vulnerable individuals, including those with disabilities, health issues, or the elderly.
Your responsibilities will include monitoring and responding to assistive technology calls, offering reassurance, and coordinating necessary assistance. You will also conduct routine equipment tests and report any technical issues.
This is a permanent opportunity with a salary of approximately £25,000 per annum. The schedule involves rotating shifts covering 24/7 - 365 days (4 days on, 4 days off).
Job Description:
- Assistive Technology Monitoring: Monitor and respond to assistive technology calls, ensuring all interactions are accurately logged.
- CCTV Monitoring: Actively monitor public and commercial CCTV systems, identifying suspicious activity or potential security threats.
- Emergency Call Handling: Manage emergency calls from Council Out of Hours services, following established protocols and documenting actions taken.
Required Skills and Qualifications:
- General education, including GCSEs in English and Maths (or equivalent)
- Strong analytical skills to interpret complex data and develop effective solutions
- Good coordination and dexterity in managing CCTV systems and computer-based tasks
- Must pass Non-Police Police Vetting Level 1 and an enhanced DBS check
Work Environment:
- Schedule: Rotating shifts providing 24/7 coverage, including weekends and holidays
- Physical Requirements: Ability to sit for extended periods in a control room setting and focus on multiple screens
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