Leadership and Operations Manager

4 weeks ago

Kent, United Kingdom Best Practice Network Full time

About Us:

We are a leading provider of education and training solutions, dedicated to supporting the development of educational professionals. Our mission is to empower individuals to achieve their full potential and make a positive impact in the education sector.

About the Role:

We are seeking an experienced and skilled individual to join our team as an Apprenticeship Performance Manager. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality apprenticeship programs, driving learner success, and contributing to the growth and development of our organization.

Key Responsibilities:

  • Lead the performance management of our team, ensuring that contractual targets and objectives are met in terms of timely success rates, non-starters, referrals, and progressions.
  • Direct responsibility for the recruitment, management, and support of a team of Apprenticeship Tutors, working across various sectors.
  • Develop and implement strategies to drive learner engagement, retention, and success, ensuring that all learners follow individualized pathways and maximize their potential.
  • Collaborate with our sales team to identify new business opportunities and drive growth, while ensuring that all activities align with our organizational goals and objectives.
  • Work closely with our compliance, finance, and administration teams to ensure a cohesive approach to the learner experience, from application to completion.
  • Conduct regular observations of teaching and learning in the field, providing feedback and coaching to support the development of our Apprenticeship Tutors.
  • Monitor the delivery of functional skills, ensuring that learners develop their English and maths skills to the required level, and manage all monitoring and claiming activities.
  • Be responsible for program performance against key performance indicators (KPIs), ensuring that all targets are met and exceeded.

About You:

  • Proven experience of driving quality learning, including working to and achieving learner start and completion targets.
  • Excellent knowledge and experience of apprenticeships and funding streams, with a strong understanding of the education sector.
  • Proven experience of working within a similar operations/performance manager role, with recent experience of managing a team of assessors delivering on the new standards.
  • Excellent communication and organizational skills, with the ability to work with e-portfolios and various software platforms.
  • Confident and professional, with the ability to work with people at all levels and develop strong professional relationships with stakeholders.
  • Good understanding of Ofsted requirements and the ability to work within a regulated environment.
  • Solid occupational experience within an educational/training environment, preferably in early years or teaching.

Our Benefits:

  • Competitive salary and benefits package, including 28 days holiday and additional days for each year of service.
  • Free life insurance and pension scheme, with employer contributions.
  • Access to a private GP and healthcare plan.
  • Flexible benefits package, including the option to purchase additional holiday, dental, and other benefits.
  • Opportunities for professional development and career growth within a dynamic and supportive organization.

  • Custodial Leadership Position

    2 weeks ago

    Kent, United Kingdom Michigan School Public Relations Association Full time

    Custodial Leadership PositionKey Responsibilities:Supervise and coordinate custodial staff to ensure efficient and effective cleaning operations.Develop and implement custodial schedules and procedures to meet the needs of the school community.Collaborate with school administrators to identify and address custodial needs and concerns.Requirements:High school...

  • Custodial Leadership Position

    1 week ago

    Kent, United Kingdom Michigan School Public Relations Association Full time

    Custodial Leadership PositionKey Responsibilities:Oversee the daily operations of the custodial departmentEnsure the maintenance of a clean and safe environment for students and staffSupervise and train custodial staff to meet the needs of the schoolRequirements:High school diploma or equivalent requiredPrevious experience in custodial or facilities...

  • Site Manager

    2 weeks ago

    Kent, United Kingdom Constructive Moves Full time

    Site Manager Job DescriptionWe are seeking a highly skilled Site Manager to lead our housebuilding operations in the Southeast region. As a Site Manager at Constructive Moves, you will be responsible for the smooth delivery of projects from inception to completion, coordinating labour, materials, and resources on site, and approving payments to trades and...

  • Deputy Manager

    2 weeks ago

    Kent, United Kingdom Priory Group Full time

    Job OverviewPriory Group is seeking a skilled and experienced Deputy Manager to join our team in Folkestone. As a key member of our care team, you will be responsible for providing leadership and support to our staff, ensuring the highest standards of care and service delivery.Key ResponsibilitiesLead and manage a team of care professionals to deliver...

  • Housing Operations Manager

    4 weeks ago

    Kent, United Kingdom Hays Construction and Property Full time

    Housing Operations ManagerWe are seeking an experienced Housing Operations Manager to join our team in East Kent. As a key member of our operations team, you will be responsible for managing landlord services to all customers and tenure types across a business area.Key Responsibilities:Lead and manage Neighbourhood Services Managers within a business area,...

  • Housing Operations Manager

    4 weeks ago

    Kent, United Kingdom Hays Construction and Property Full time

    Housing Operations ManagerWe are seeking an experienced Housing Operations Manager to join our team in East Kent. As a key member of our operations team, you will be responsible for managing landlord services to all customers and tenure types across a business area.Key Responsibilities:Lead and manage Neighbourhood Services Managers within a business area,...

  • Custodial Leadership Position

    2 weeks ago

    Kent, United Kingdom Michigan School Public Relations Association Full time

    Job Opportunity:Lead CustodianJob Summary:We are seeking a highly skilled and experienced Lead Custodian to join our team at Caledonia Community Schools. As a key member of our facilities management team, you will be responsible for overseeing the daily operations of our custodial services, ensuring a clean and safe environment for our students and staff.Key...

  • Retail Operations Manager

    2 months ago

    Kent, United Kingdom Dee Set Full time

    About the RoleWe are seeking a highly motivated and experienced Retail Supervisor to join our team at Dee Set. As a Retail Supervisor, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesTeam Leadership: Lead and manage a team of retail professionals to achieve...

  • Retail Operations Manager

    2 months ago

    Kent, United Kingdom Dee Set Full time

    About the RoleWe are seeking a highly motivated and experienced Retail Supervisor to join our team at Dee Set. As a Retail Supervisor, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesTeam Leadership: Lead and manage a team of retail professionals to achieve...

  • School Operations Manager

    3 weeks ago

    Kent, United Kingdom Lift Schools Full time

    About the RoleWe are seeking an experienced and skilled School Operations Manager to join our team at Lift Schools. As a key member of our senior leadership team, you will play a vital role in ensuring the smooth and effective operation of our school.Key ResponsibilitiesLiaise with central and regional teams on operational matters and manage school-specific...

  • School Operations Manager

    3 weeks ago

    Kent, United Kingdom Lift Schools Full time

    About the RoleWe are seeking an experienced and skilled School Operations Manager to join our team at Lift Schools. As a key member of our senior leadership team, you will play a vital role in ensuring the smooth and effective operation of our school.Key ResponsibilitiesLiaise with central and regional teams on operational matters and manage school-specific...

  • School Operations Manager

    2 weeks ago

    Kent, United Kingdom ST JAMES THE GREAT ACADEMY-1 Full time

    About the RoleWe are seeking an experienced and skilled School Operations Manager to join our team at St James the Great Academy-1. As a key member of our senior leadership team, you will play a vital role in ensuring the smooth and effective operation of our school.Key ResponsibilitiesLiaise with central and regional teams on operational matters and manage...

  • Site Operations Manager

    6 days ago

    Kent, United Kingdom Fawkes & Reece South Full time

    Job Title: Site Operations ManagerJob Summary: We are seeking a highly skilled Site Operations Manager to join our team at Fawkes & Reece South. As a Site Operations Manager, you will be responsible for overseeing the day-to-day operations of our construction sites, ensuring that projects are completed on time, within budget, and to the highest quality...

  • Deputy Manager

    1 week ago

    Kent, United Kingdom Priory Group Full time

    Job Role OverviewThe Priory Group is seeking a highly skilled and experienced Deputy Manager to join our Autism Care Team. As a Deputy Manager, you will play a key role in leading and developing a team of professionals who provide high-quality care and support to individuals with autism.Key ResponsibilitiesLead and manage a team of professionals to deliver...

  • HVAC Operations Manager

    2 weeks ago

    Dartford, Kent, United Kingdom Bennett and Game Recruitment LTD Full time €20

    HVAC Operations Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings. They have a nationwide presence, with regional offices...

  • HVAC Operations Manager

    1 week ago

    Maidstone, Kent, United Kingdom Bennett and Game Recruitment LTD Full time €20

    HVAC Operations Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings. They have a nationwide presence, with regional offices...

  • Property Operations Manager

    4 weeks ago

    Kent, United Kingdom TitanCorp Full time

    TitanCorp seeks a dedicated and experienced Property Operations Manager to oversee the daily operations of our apartment community. As a key member of our team, you will be responsible for driving financial performance, ensuring resident satisfaction, and maintaining a high standard of property management.Your primary responsibilities will include:Developing...

  • Property Operations Manager

    2 months ago

    Kent, United Kingdom TitanCorp Full time

    TitanCorp seeks a dedicated and experienced Property Operations Manager to oversee the daily operations of our apartment community. As a key member of our team, you will be responsible for driving financial performance, ensuring resident satisfaction, and maintaining a high standard of property management.Your primary responsibilities will include:Developing...

  • Deputy Manager

    1 week ago

    Kent, United Kingdom Priory Group Full time

    Job Role OverviewThe Priory Group is seeking a highly skilled and experienced Deputy Manager to join our team. As a Deputy Manager, you will play a key role in the delivery of high-quality care to our service users.Key ResponsibilitiesLead and manage a team of staff to ensure the delivery of excellent care and support to our service users.Develop and...

  • HVAC Operations Manager

    4 weeks ago

    Kent, United Kingdom Pertemps TM Full time

    HVAC Manager – KentWe are seeking an experienced HVAC Manager to join our team in Kent. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our HVAC business stream.Key Responsibilities:Strategic Service Improvement: Develop and implement a strategic service improvement plan to enhance our HVAC services...