Customer Service Representative

5 days ago


Buxton, Derbyshire, United Kingdom Britannia Hotels Full time

Job Description

As a Customer Service Representative, you will be the face of our hotel, ensuring that every guest has a memorable and enjoyable stay. You will be responsible for resolving customer complaints, addressing concerns, and providing recommendations for local attractions and amenities.

Key Skills

  • Exceptional customer service skills
  • Strong communication and problem-solving abilities
  • Knowledge of local area and attractions

Benefits

  • A competitive salary of £19,000 - £22,000 per annum, depending on experience
  • The opportunity to work in a busy and vibrant environment
  • Ongoing training and development opportunities

Work Environment

  • The Palace Hotel is located in the heart of Buxton town centre, directly opposite Buxton train station
  • We offer easy access to nearby towns and cities like Manchester


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