Hotel Service Professional

6 days ago


Buxton, Derbyshire, United Kingdom Britannia Hotels Full time
About the Role

Britannia Hotels is currently seeking a highly motivated Hotel Service Professional to join our team as a Bar Attendant. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and contributing to the overall success of our hotel.

The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment. You will be required to take orders, serve food and beverages, and provide recommendations to guests. Additionally, you will prepare the bar for service, clear and reset tables, and ensure adequate supplies are available.

Key Responsibilities

  • To provide exceptional customer service to all guests, responding promptly to their needs and requests
  • To take orders and serve food and beverages to guests in a timely and efficient manner
  • To maintain a clean, organised, and well-maintained bar area, adhering to health and safety standards
  • To work effectively as part of a team, supporting colleagues to deliver outstanding guest experiences

Benefits

  • Attractive salary with opportunities for career progression
  • Range of benefits including attractive salary, career development opportunities throughout the UK, significant staff discount rates when staying at one of our 60 hotels in the UK, 50% discount off food and drink if staying at one of our hotels, friends and family hotel stay discounts, reduced membership at our Leisure clubs, free meals on duty (when applicable), employee referral scheme, free Uniform (if applicable to your role), up to 28 days holiday including bank holidays per annum, auto enrolment pension scheme


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