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Cyber Security Support Specialist

1 month ago

Swansea, City and County of Swansea, United Kingdom Recruit4Staff (Wrexham) Ltd. Full time

Recruit4staff, a leading recruitment agency in Wrexham, is proud to represent their esteemed client, an established Cyber Security Training Business. This reputable company seeks a highly skilled Cyber Security Support Specialist to join their team in Swansea.

The successful candidate will be offered a competitive salary of £25,000 per annum, making this an attractive opportunity for professionals looking to advance their careers.

Job Description:

The role of the Cyber Security Support Specialist involves managing inbound and outbound inquiries, providing exceptional customer service, and ensuring seamless communication with clients. Key responsibilities include:

  • Customer Enquiry Management
  • Assisting Clients with Information Requests
  • Liaising with Clients via Email and Live Chat
  • Ensuring Excellent Customer Service

This position requires excellent language skills, particularly in European languages such as Italian, Dutch, German, or French. Previous experience in customer service and knowledge of IT/Cyber Security are desirable but not essential.

As a valued member of the team, you will have access to a range of benefits, including 25 days' holiday, pension scheme, private medical insurance, and ongoing training opportunities.

Key Skills and Qualifications:

The ideal candidate will possess the following skills and qualifications:

  • European Language Skill: Italian, Dutch, German, or French
  • Previous Customer Service Experience
  • Knowledge of IT/Cyber Security

We are committed to finding the best talent for our clients, and we believe that this role offers an exciting opportunity for individuals looking to build a rewarding career in cyber security.