Client Relationship Coordinator

3 weeks ago


London, Greater London, United Kingdom Mccabepro Full time
About the Role

We are seeking a highly motivated Client Relationship Coordinator to join our team at McCabe Promotional. This is an exciting opportunity to work with a leading branded merchandise agency, where you will be responsible for coordinating client relationships and providing exceptional customer service.

The ideal candidate will have excellent communication skills, a solution-focused mindset, and the ability to demonstrate good judgment when problem-solving. In addition, proficiency with GSuite and Microsoft Office will be an asset.

Key Responsibilities
  1. Receive, process and verify the accuracy of orders from sales representatives by utilizing the organization's internal systems and customer purchase orders;
  2. Liaise with customers by telephone or in-person to provide information about products and order processes, or to obtain details of complaints;
  3. Work with the sales team on product ideas, concepts and project management;
  4. Assist with idea generation and preparation of client presentations;
  5. Ensure and provide quality service to customers and suppliers;
  6. Responsible for actively ensuring the retention of the organization's customer base and building rapport with existing and new customers;
  7. Participate and provide expertise as a member of both the Administration team and the Sales team.
Requirements
  • Solution-focused mindset and excellent communication skills;
  • Ability to demonstrate good judgment when problem-solving;
  • Proficiency with GSuite and Microsoft Office;
  • French language skills would be considered an asset.
What We Offer

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience. Our company culture values diversity, inclusivity, and employee growth. If you are a motivated and detail-oriented individual looking for a challenging role, please submit your application.



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