Client Relationship Coordinator
5 days ago
We are looking for a Client Relationship Coordinator to join our team in London. As a key member of our client services team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional support and ensuring their needs are met.
Key Responsibilities:
- Provide high-level aftercare to all existing clients;
- Support senior staff with information requests and campaign organization;
- Assist with client onboarding, annual reviews, and quarterly valuation reports;
- Manage client data, ensuring accuracy and compliance with regulatory requirements;
- Contribute to business growth and development by identifying opportunities and implementing process improvements;
Requirements:
- A degree-level education or equivalent experience in an office environment;
- Excellent written and verbal communication skills, with a professional telephone manner;
- Strong organizational and time management skills, with the ability to multitask effectively;
- Advanced IT literacy, including proficiency in Microsoft Office and CRM systems;
- A systematic and methodical approach to tasks, with a keen eye for detail;
- A hardworking and positive attitude, with a strong willingness to learn and grow;
Benefits:
- Quarterly bonus scheme (up to £11,000 p.a.);
- Annual exam allowance (£600);
- Private Medical Insurance and Travel Insurance;
- Gym membership;
- Pension scheme (£100 monthly contribution, plus auto-enrolment contributions);
- Annual 5* holidays abroad;
Estimated Salary: £25,000 - £30,000 per annum, depending on experience and qualifications.
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