Client Relationship Manager
9 hours ago
We are seeking an experienced Client Relationship Manager to join our Client Services team at People 2.0, a leading workforce solutions provider.
The ideal candidate will have a strong understanding of business finance essentials and HR laws, with excellent leadership and organisational skills.
The successful candidate will be responsible for achieving company objectives for client retention and satisfaction, handling high-level inquiries, coordinating responses, and measuring improvements in client services.
The role involves working closely with client principals and managers to enhance the relationship and improve sales, efficiency, and financial performance.
The estimated salary for this position is £40,000 per annum, depending on experience.
Key Responsibilities:- Develop and maintain strong relationships with clients to drive business growth and improve customer satisfaction.
- Conduct Quarterly Business Reviews with client principals to provide up-to-date market intelligence and aid in growth planning.
- Identify and communicate opportunities for service expansion and improvement.
- 5+ years of experience in a related field, preferably in staffing or recruitment.
- Demonstrated leadership and organisational skills, with the ability to take charge, prioritise, and manage multiple people and projects independently.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
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