Technical Service Coordinator, Electric Heating Specialist

2 days ago


Uxbridge, United Kingdom Danfoss Full time

Job Summary

As a Technical Service Coordinator, Electric Heating, you will join our dynamic electric heating team at Danfoss. Your main duties will include:

Key Responsibilities

  • Providing product application advice and recommendations
  • Identifying and sizing products
  • Arranging site visits to resolve issues
  • Offering wiring assistance and electrical advice
  • Providing technical support and information
  • Assisting with product usage and setup for Electric Heating applications
  • Participating in personal development and training to stay up-to-date on new Danfoss and Devi products and innovations

Background and Skills

To succeed in this role, you will possess:

  • Sound electrical knowledge of domestic wiring, including heating systems
  • Understanding of how electric heating systems operate
  • Work experience in a similar or related position

If you do not hold the above skills, we encourage you to apply if you hold a relevant technical qualification or equivalent, as training will be provided.

Requirements

  • Able to work independently with support from UK and Danish teams when needed
  • Strong attention to detail and problem-solving skills
  • Collaborative approach to problems and a willingness to share knowledge and experience with team colleagues
  • Excellent telephone manner and empathy with callers of varying technical abilities
  • Strong communication and service-oriented skills
  • Computer literacy in Microsoft Office and Salesforce (training in Salesforce will be provided)
  • Stakeholder and customer management skills
  • Enthusiasm to acquire knowledge about Danfoss and Devi new technologies and products
  • Strong motivation, passion for mechanics, and problem-solving skills
  • Hands-on mentality

About Danfoss

We believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. If you feel your profile is not a perfect match, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.



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