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Operations Coordinator Lead
2 months ago
Job Summary:
Rise Technical Recruitment is seeking a highly skilled Service Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the service team and engineers, ensuring all operations are delivered on time and to a quality service, and ensuring customer satisfaction.
Key Responsibilities:
- Oversee the service team and engineers to ensure efficient operations and high-quality service delivery.
- Act as the first point of contact for key clients, providing exceptional customer service and support.
- Report directly to the Operations Manager, providing regular updates and insights on team performance and customer satisfaction.
Requirements:
- Proven experience in coordinating and scheduling, with a strong background in customer-facing roles.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career progression and professional development.
- A dynamic and supportive work environment.
About Us:
Rise Technical Recruitment is a leading recruitment agency specializing in technical and engineering roles. We are committed to providing exceptional service to our clients and candidates, and we are seeking a highly skilled Service Operations Manager to join our team.
