Service Lead
3 weeks ago
We are seeking a Service Lead to join our team at Bills Restaurants. The successful candidate will be responsible for leading our service team and ensuring that every guest has an exceptional dining experience.
The salary for this role is approximately £28,000 - £38,000 per annum, depending on experience and qualifications. In addition to your base salary, you will also receive a range of benefits, including access to our employee assistance programme, free food and drinks when working, and regular social activities organised through our social committee.
Key Responsibilities:
- Lead the service team and ensure that every guest has an exceptional dining experience;
- Manage a team of staff and provide guidance and support as needed;
- Ensure that all health and safety procedures are followed and that the restaurant is maintained to a high standard;
- Handle customer complaints and resolve issues in a professional and efficient manner;
Requirements:
- Possess a passion for delivering excellent customer service and a commitment to providing an exceptional dining experience;
- Have strong leadership and communication skills, with the ability to motivate and inspire a team;
- Be able to work well under pressure and prioritize tasks effectively;
- Have a thorough knowledge of health and safety procedures and a commitment to maintaining a safe working environment;
- Be willing to learn and develop new skills, with a focus on continuous improvement;
Bills Restaurants offers a dynamic and supportive working environment, with opportunities for career progression and development. If you are a motivated and experienced Service Lead looking for a new challenge, we would love to hear from you.
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