Academy Operations Coordinator

4 days ago


StocktononTees, Stockton-on-Tees, United Kingdom G4S Business Unit:US Youth Services Full time

Job Summary:

The Academy Training Administrator will provide administrative support to the Training Department in a professional and timely manner.

About G4S Business Unit: US Youth Services:

G4S Business Unit: US Youth Services is a leading provider of training services.

Responsibilities:

  • Answering internal and external calls, responding to queries for the Training Department and escalating as needed
  • Responding to queries via employee portals or electronic platforms in a timely manner
  • Providing administrative support for employee accreditation
  • Communicating with the wider business regarding accreditation progress, reporting concerns as necessary
  • Assisting trainers with administrative aspects of training sessions
  • Liaising with external agencies regarding training courses and qualifications
  • Maintaining internal systems with relevant training information
  • Analyzing training results, producing reports for the L&D Business Partner
  • Complying with GDPR regulations regarding confidential documentation and personal employee information
  • Performing other tasks identified by your Line Manager

Requirements:

  • Excellent communication skills and good organization
  • Proficiency in Microsoft Office and ability to apply skills to bespoke software
  • Ideal experience in administration
  • Ideal experience in the Security Industry
  • Able to prioritize and organize workload within time constraints and with accurate detail

Salary Information:$65,000 - $75,000 per annum based on location and experience.



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