Global Port Operations Coordinator
1 week ago
We are seeking an experienced Ships Agency Operator to join our team on a full-time permanent basis in the Billingham area. As a key member of the port operations team, you will coordinate and facilitate smooth vessel arrivals and departures.
Key Responsibilities:
- Liaising with ship captains, port authorities, and clients to ensure compliance with port regulations and international shipping laws.
- Collaborating with customs officials, freight forwarders, and other stakeholders to streamline processes.
- Providing out-of-hours office cover on a rota basis, including bank holidays, weekends, and night working.
About the Role:
You will work closely with our clients and partners to provide exceptional service and support. This role requires strong communication and organizational skills, as well as proficiency in IT, particularly MS Word, Excel, and Outlook.
Requirements:
- Experience as a Ships Agency Operator/Boarding Agent or similar role within the shipping industry.
- Qualifications in maritime studies or logistics.
- Strong verbal and written communication skills, with a customer-oriented approach.
- Proficiency in IT, particularly MS Word, Excel, and Outlook.
What We Offer:
A competitive salary package including car and fuel allowance, plus overtime, and 25 days annual leave plus bank holidays, increasing after years of service. We also offer a company pension scheme available, plus cycle to work scheme, Electric Vehicle scheme, Employee Assistance Programme, Bonus Payment, and Hybrid working.
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