
Training Operations Coordinator
23 hours ago
Job Overview:
G4S Business Unit:US Youth Services seeks a highly organized and detail-oriented individual to fill the role of Academy Training Administrator. This position plays a critical role in the administration of the Training Department, ensuring seamless communication and efficient delivery of training sessions.
About the Role:
This fixed-term contract lasting 8 months offers an estimated salary of $42,750 per year, based on industry standards. The ideal candidate will have excellent interpersonal communication skills, proficiency in Microsoft Office, and experience in administration, preferably in the Security Industry.
Key Responsibilities:
- Telephone Management: Manage internal and external telephone calls, responding to queries for the Training Department and escalating when necessary.
- Employee Communication: Respond promptly to employee inquiries via MyWork Portals or electronic platforms.
- Accreditation Support: Provide administrative support for employee accreditation.
- Progress Updates: Communicate with the wider business on employee accreditation progress, reporting concerns as needed.
- Administrative Tasks: Assist trainers with administrative tasks related to employee training sessions.
- External Liaison: Liaise with external agencies regarding training courses and qualifications.
- Record Keeping: Maintain accurate records in bespoke systems, updating relevant training information.
- Reporting: Analyze training results, producing reports for the L&D Business Partner.
- Data Protection: Comply with GDPR regulations regarding confidential documentation and personal employee information.
Requirements:
- Communication Skills: Excellent interpersonal communication skills with strong organization.
- Technical Skills: Proficiency in Microsoft Office and ability to apply skills to bespoke software.
- Experience: Ideal experience in administration, preferably in the Security Industry.
- Prioritization: Able to prioritize and organize workload within time constraints and with accurate detail.
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