Customer Service Representative
2 days ago
Customer Service Representative Opportunity
Min 24 Hours P/W - possibly more hours when the store needs.
Various shifts available
We are seeking a Customer Service Representative to join our team at AF Blakemore & Son Ltd. As a Customer Service Representative, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through 'Brilliant Basics, Moments of Wow, Food for later and Food for now'
AF Blakemore & Son Ltd is a leading family-owned business with a rich history dating back to 1917. Our company has grown from humble beginnings into a business that now owns 260 SPAR convenience stores and employs over 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.
Key Responsibilities:
Customer Service:
- Greet customers in a friendly and welcoming manner.
- Answer customer inquiries about products and services and assist customers in finding the items they need.
- Process customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
- Upsell selected products to customers and highlight multi-buy offers, to ensure maximum sales
Store Operations:
- Work stock; check deliveries, stock shelves, maintain a clean and organised sales floor, rotate stock to ensure freshness and timely expiration dates.
- Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhere to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred.
- Reliably follow instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a 'Challenge 25' policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What's in it for you?
- Excellent benefits package including:
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development.
- Gain hands-on experience in a high volume, fast-paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
- Early access to your pay through 'EarlyPay'.
- 24/7 access to your payslips and Rotas via HR/Payroll portal.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- NEST pension scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- Extra Holidays - Purchase Scheme.
- Cycle to work - Bicycle purchase scheme.
- Long Service Awards.
-
Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full timeJob Summary:We are seeking a highly organized and detail-oriented Booking Clerk/ Customer Service Representative to join our team at Service Service Employment Agency Limited. As a key member of our team, you will be responsible for ensuring the smooth operation of our administrative processes.Key Responsibilities:Unbox and transport items from the goods in...
-
Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full timeJob Summary:We are seeking a highly organized and detail-oriented Booking Clerk/ Customer Service Representative to join our team at Service Service Employment Agency Limited. As a key member of our team, you will be responsible for ensuring the smooth operation of our administrative processes.Key Responsibilities:Unbox and transport items from the goods in...
-
Customer Service Representative
6 days ago
Norwich, Norfolk, United Kingdom Reed Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Reed. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences for our fashion clients. Your primary responsibility will be to ensure that our customers receive timely...
-
Customer Service Representative
6 days ago
Norwich, Norfolk, United Kingdom Reed Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Reed. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences for our fashion clients. Your primary responsibility will be to ensure that our customers receive timely...
-
Customer Service Representative
2 days ago
Norwich, Norfolk, United Kingdom Reed Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Reed. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our e-commerce platform.Key...
-
Customer Service Representative
2 days ago
Norwich, Norfolk, United Kingdom Reed Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Reed. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our e-commerce platform.Key...
-
Customer Service Representative
10 hours ago
Norwich, Norfolk, United Kingdom Hays Specialist Recruitment Limited Full time{"title": "Customer Service Representative", "content": "About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Hays Specialist Recruitment Limited. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest...
-
Customer Service Representative
7 hours ago
Norwich, Norfolk, United Kingdom Hays Specialist Recruitment Limited Full time{"title": "Customer Service Representative", "content": "About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Hays Specialist Recruitment Limited. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest...
-
Customer Service Representative
5 days ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full timeJob Summary:We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Anglian Home Improvements. As a Customer Service Representative, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Customer Interaction: Engage with customers to address inquiries,...
-
Customer Service Representative
4 days ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full timeJob Summary:We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Anglian Home Improvements. As a Customer Service Representative, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Customer Interaction: Engage with customers to address inquiries,...
-
Customer Service Representative
6 days ago
Norwich, Norfolk, United Kingdom Norse Group Full timeJob Summary:Norse Group is seeking a skilled Customer Service Representative to join our Facilities Management division. As a Contact Centre Specialist, you will provide exceptional customer service support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Communicate effectively with clients, resolving issues and queries in a...
-
Customer Service Representative
6 days ago
Norwich, Norfolk, United Kingdom Norse Group Full timeJob Summary:Norse Group is seeking a skilled Customer Service Representative to join our Facilities Management division. As a Contact Centre Specialist, you will provide exceptional customer service support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Communicate effectively with clients, resolving issues and queries in a...
-
Customer Service Representative
6 days ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Aviva. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesProvide timely and effective responses to customer inquiries...
-
Customer Service Representative
6 days ago
Norwich, Norfolk, United Kingdom Aviva Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Aviva. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesProvide timely and effective responses to customer inquiries...
-
Customer Service Representative
3 days ago
Norwich, Norfolk, United Kingdom Norse Group Full timeJob Summary:Norse Group is seeking a skilled Customer Service Representative to join our Facilities Management division. As a Contact Centre Specialist, you will provide exceptional customer service support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Communicate effectively with clients, resolving issues and queries in a...
-
Customer Service Representative
3 days ago
Norwich, Norfolk, United Kingdom Norse Group Full timeJob Summary:Norse Group is seeking a skilled Customer Service Representative to join our Facilities Management division. As a Contact Centre Specialist, you will provide exceptional customer service support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Communicate effectively with clients, resolving issues and queries in a...
-
Customer Service Representative
1 day ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full timeJob Summary:We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Anglian Home Improvements. As a Customer Service Representative, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Customer Interaction: Engage with customers to address inquiries,...
-
Customer Service Representative
24 hours ago
Norwich, Norfolk, United Kingdom Anglian Home Improvements Full timeJob Summary:We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Anglian Home Improvements. As a Customer Service Representative, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Customer Interaction: Engage with customers to address inquiries,...
-
Customer Service Representative
2 days ago
Norwich, Norfolk, United Kingdom Norwich Airport Full timeJob DescriptionMain ResponsibilitiesThe Customer Service Representative will be responsible for providing exceptional customer service to passengers at Norwich Airport. This will include checking in passengers and baggage, handling customer inquiries, and ensuring that all documentation is completed accurately and efficiently.Key DutiesCheck in passengers...
-
Customer Service Representative
2 days ago
Norwich, Norfolk, United Kingdom Norwich Airport Full timeJob DescriptionMain ResponsibilitiesThe Customer Service Representative will be responsible for providing exceptional customer service to passengers at Norwich Airport. This will include checking in passengers and baggage, handling customer inquiries, and ensuring that all documentation is completed accurately and efficiently.Key DutiesCheck in passengers...