Cargo Team Lead
6 days ago
Cargo Agents are led by a skilled professional who ensures efficient cargo and mail movement, meeting agreed SLAs and carrier agreements. Key responsibilities include:
- Leading and managing a team to guarantee sufficient staffing levels and minimize overtime and sickness absence.
- Liaising with warehouse and external contractors for streamlined airline services.
- Providing training for local operational requirements.
- Overseeing company and airline procedures.
The ideal candidate should possess:
- • Excellent service delivery skills, with the ability to suggest improvements to management.
• Effective communication skills for interacting with customers and management.
• Coaching and training skills to develop staff.
• Organizational abilities to manage office shift staffing, resources, and equipment for operational needs and cost targets.
• Strong understanding of Security, Quality, Company, and Airline procedures.
⇒ Estimated salary: £40,000 - £42,000 per annum.⇒
This role operates Monday to Friday, from 08:00 to 16:00 or 09:00 to 17:00.
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