Automotive Reception Professional

4 weeks ago


Cheltenham, Gloucestershire, United Kingdom Listers Careers Full time

Your Key Responsibilities

As a Showroom Host, you will be the first point of contact for many of our customers, and as such, it is essential that you possess excellent interpersonal and communication skills. Your duties will include:

  • Meeting and greeting visitors to the dealership and introducing customers to relevant staff
  • Receiving inbound telephone calls and directing them to the appropriate department
  • Supporting departments with customer events and promotions
  • Completing ad-hoc administrative tasks as required

Requirements

To be successful in this role, you will need to have a proven track record of providing excellent customer service, ideally in a customer-facing role. You should be confident, polite, and able to build rapport with new people on a daily basis. A strong understanding of customer journey principles and a passion for delivering exceptional experiences would be highly desirable.



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