Customer Service Representative

1 month ago


Corby, Northamptonshire, United Kingdom Diligenta Full time
About the Role

We are seeking a skilled Complaint Handler to join our team at Diligenta. As a key member of our customer service delivery team, you will play a vital role in ensuring that our customers receive exceptional service and support.

Key Responsibilities
  • Investigate and resolve customer complaints in a timely and effective manner
  • Provide empathetic and supportive communication to customers, ensuring their needs are met and their concerns are addressed
  • Work collaboratively with internal teams to resolve complex issues and provide solutions
  • Develop and maintain a deep understanding of our products and services to provide accurate and informed support
  • Continuously improve processes and procedures to enhance customer satisfaction and experience
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Flexible working hours and a range of employee benefits
About Us

Diligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We pride ourselves on delivering exceptional customer service and making a positive difference to the lives of millions. Our unique technology solution enables us to provide innovative and effective solutions to our customers.

We are committed to creating an inclusive environment for all employees and celebrate diversity. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Corby, Northamptonshire, United Kingdom Adecco Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our busy Customer Interaction Department. As a key member of our team, you will be responsible for handling customer enquiries via incoming telephone calls, identifying and ordering spare parts/accessories, and cross-selling where applicable.Key...


  • Corby, Northamptonshire, United Kingdom Adecco Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our busy Customer Interaction Department. This is an ongoing position with the potential to become permanent for the right candidate.Key Responsibilities:Handle customer inquiries via incoming telephone calls.Identify and order spare...


  • Corby, Northamptonshire, United Kingdom Adecco Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our busy Customer Interaction Department. This is an ongoing position with the potential to become permanent for the right candidate.Key Responsibilities:Handle customer inquiries via incoming telephone calls.Identify and order spare...


  • Corby, Northamptonshire, United Kingdom Mutual Clothing and Supply Company Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be responsible for managing customer payments, promoting our business and products, generating new leads, and helping customers experiencing difficulties.Key ResponsibilitiesManage customer...


  • Corby, Northamptonshire, United Kingdom Mutual Clothing and Supply Company Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be responsible for managing customer payments, promoting our business and products, generating new leads, and helping customers experiencing difficulties.Key ResponsibilitiesManage customer...


  • Corby, Northamptonshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Corby is looking for a skilled Customer Service Representative to join our fast-paced team. As a vital member of our team, you'll provide top-notch customer service and support, while working collaboratively with colleagues to drive operational success.Key Responsibilities:Engage with customers, providing service and...


  • Corby, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Corby, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product information and resolving customer issues efficiently.Processing customer orders and managing account information.Collaborating...


  • Corby, Northamptonshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a Service Colleague, you will work across various departments to ensure the efficient running of our stores.Your Key ResponsibilitiesProvide excellent customer service, welcoming and assisting customers in our stores.Work across multiple departments,...


  • Corby, Northamptonshire, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative at Nationwide Building Society. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide excellent customer service and support to...


  • Corby, Northamptonshire, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Representative at Nationwide Building Society. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our members.Key ResponsibilitiesProvide excellent customer service and support to...


  • Corby, Northamptonshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a skilled Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you will be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with your team to ensure seamless operations.Key ResponsibilitiesDeliver products...


  • Corby, Northamptonshire, United Kingdom Mutual Clothing and Supply Company Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be responsible for managing customer payments, promoting our business and products, and generating new leads.Key ResponsibilitiesManage customer payments and resolve any issues that may...


  • Corby, Northamptonshire, United Kingdom Mutual Clothing and Supply Company Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be responsible for managing customer payments, promoting our business and products, and generating new leads.Key ResponsibilitiesManage customer payments and resolve any issues that may...


  • Corby, Northamptonshire, United Kingdom Tesco Full time

    About the RoleAs a Customer Service Representative at Tesco, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our shoppers. You will work closely with your colleagues to ensure that our customers receive the best possible experience.Key ResponsibilitiesProvide excellent customer service, responding...


  • Corby, Northamptonshire, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting our customers with their banking needs.Key ResponsibilitiesProvide excellent customer service and support to...


  • Corby, Northamptonshire, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting our customers with their banking needs.Key ResponsibilitiesProvide excellent customer service and support to...


  • Corby, Northamptonshire, United Kingdom Adecco Full time

    We are currently recruiting for a Customer Service Representative to join our busy Customer Interaction Department in Corby.This is an ongoing position with the potential to go permanent for the right candidate.The training will be for approximately 7 weeks, with hours from 9am to 3pm, Monday to Friday. After training, you will go on to your shift rota, with...


  • Corby, Northamptonshire, United Kingdom Adecco Full time

    Customer Service RepresentativeThis role involves handling customer enquiries via incoming telephone calls, identifying and ordering spare parts/accessories, and cross-selling where applicable.Key Responsibilities:Handle customer enquiries via incoming telephone callsIdentify and order spare parts/accessoriesCross-sell where applicableRequirements:Possess...


  • Corby, Northamptonshire, United Kingdom Diligenta Full time

    Complaint HandlerAt Diligenta, we're seeking a skilled Customer Service Representative to join our team. As a Complaint Handler, you'll play a vital role in delivering exceptional customer service to our clients. Your primary responsibility will be to investigate and resolve customer complaints in a timely and professional manner.About the Role:This is a...


  • Corby, Northamptonshire, United Kingdom ACS Recruitment Solutions Ltd Full time

    Customer Service Advisor – Part-Time OpportunityWe are seeking a skilled Customer Service Advisor to join our team on a part-time basis. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Handle incoming customer calls and respond to a range of...