Healthcare Advisor

3 days ago


Ferndown, Dorset, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time
Job Summary

We are seeking a compassionate and skilled individual to join our team as a Health Advisor in our NHS 111 service. As a key member of our team, you will be the first point of contact for patients requiring healthcare advice and assistance.

Main Responsibilities
  • Receive and respond to telephone calls and other contacts from patients and healthcare professionals.
  • Provide accurate and timely information to patients, ensuring their needs are met efficiently and effectively.
  • Work collaboratively with our team to provide a responsive and patient-focused service.
  • Participate in quality improvement initiatives to enhance patient care and service delivery.
Requirements

To be successful in this role, you will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. You will also have a passion for delivering exceptional customer service and a commitment to maintaining patient confidentiality.

We offer a supportive training program and a range of rotas to suit your lifestyle. If you are a motivated and caring individual who is passionate about delivering high-quality patient care, we encourage you to apply for this exciting opportunity.


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