Regional Lead for EMEAi Rebate Operations

4 weeks ago

Guildford, Surrey, United Kingdom Western Digital Full time

Company Overview

Western Digital is a leading technology company that powers global innovation and pushes the boundaries of technology to make the impossible possible.

As a problem solver, we achieve extraordinary things with the right technology. Our technology has helped people achieve remarkable feats, including putting a man on the moon.

We are a key partner to some of the world's largest and highest growth organizations. From energizing competitive gaming platforms to enabling safer and more connected cities, we fuel a brighter, smarter future.

We offer an expansive portfolio of technologies, storage devices, and platforms for business and consumers alike. Our data-centric solutions include the Western Digital, G-Technology, SanDisk, and WD brands.

Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data.

Job Responsibilities

  • Leads the settlement planning and execution for Channel Management, from receipt of POS/Inventory Data to Rebate Settlement/Payout for the EMEAi customer base (OEM + Distributor + Retail).
  • Serves as regional process owner to drive improvements and alignment across all aspects of rebates and claims settlements, harmonizing rebate programs across all subsidiaries.
  • Engages counterparts in Sales, Sales Operations, Marketing, Pricing, AR Collections, Finance budget management, and across all segments of the supply chain to resolve and avoid customer concerns regarding rebate settlement.
  • Provides functional guidance, training, and support to off-shore Rebate Analysts to ensure Rebate payments are made accurately and timely on verified and validated criteria.
  • Troubleshoots issues related to rebate disputes & deductions to determine cause, provide solutions, and manage operational escalations related to Rebate Settlement.
  • Engages directly with the regional customer base to ensure healthy relationship dynamics and drive process improvements through the POS to Rebate Settlement interaction.
  • Includes conflict resolution as it relates to disputed rebate payments, problem solving, and customer negotiations.
  • Ensures Rebate Settlement meets all internal controls requirements and external customer satisfaction.
  • Assists with key periodic business targets.
  • Supports enterprise-wide ERP, Rebate, and Inventory tools implementations.

Qualifications

  • Project management skills
  • Ability to manage and drive projects to completion, managing stakeholder expectations and timelines
  • Ideal knowledge of Distribution Channel Management and Accounts Receivable
  • Bias for action, ability to manage global stakeholders, leadership, and strong business partnering across supply chain, pricing & sales-related organizations
  • Systems aptitude, with knowledge of Model N, Oracle, and SAP desired
  • Fundamental awareness of accounting principles

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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