Customer Service Representative
6 days ago
Job Overview
We are seeking a highly skilled Sales & Customer Service Executive to join our team at Shoal in Waltham Cross. This integral role will play a vital part in handling first-level customer service responses and supporting sales growth.
Key Responsibilities:
- Manage customer queries and respond to customer requests
- Support the sales team in driving sales growth and business development
- Create and compile sales reports to identify areas for improvement
- Investigate credit claims and allocate credits for meat and fish products
- Required Skills and Qualifications:
- Fresh fish and seafood knowledge/experience
- Excel, Outlook, and ERP system experience
- Ability to understand and interpret data
Compensation and Benefits:
The successful candidate can expect a competitive basic salary of £45,000 per annum, a bonus scheme, annual pay reviews, and a range of company benefits, including a Group Personal Pension Plan, Retail Discount membership, and Health Care Cash Plan membership.
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