Business Development Partner

4 weeks ago

Milton Keynes, Milton Keynes, United Kingdom BSI Full time

Job Title: Business Development Partner - Regulatory Services

Job Summary:

BSI is seeking a highly skilled Business Development Partner to join our Regulatory Services team. As a Business Development Partner, you will be responsible for providing administrative commercial support to the Global Regulatory Services Business Development Team and front-line client service.

Key Responsibilities:

  • Receive, prioritize, and process sales briefings received from the business development team
  • Prepare client correspondence, including quotations and associated contract documents
  • Receive, prioritize, verify, and process client applications
  • Work with the business development team and delivery team to effectively manage the quotation approval process and associated queries to improve the services provided to clients
  • Process fully approved client applications (sales packs) to operations team for delivery
  • Receive and handle incoming phone calls, emails, and manage departmental inboxes
  • Work with sales support team leader to agree, plan, implement initiatives, and monitor quality of work and key performance indicators
  • Adopt a collaborative team approach to working within own group and other teams/functions within the department and other areas of the business
  • Provide general administration support to the business development department as requested by the management team
  • Provide support and training to the global sales support administration team as required
  • Undertake specific project work as required
  • Any other duties which can reasonably be expected within the scope of this role

Key Performance Indicators:

  • Ensuring the accuracy of processed data and documents within agreed deadlines
  • 3-5 years of experience within a commercial or customer-orientated field, ideally within the Life Sciences industry
  • Degree educated, ideally within a Life Sciences-related subject
  • Ownership and resolution of problems to satisfaction of external and internal customers
  • Quality of service provided to internal and external customers (as per KPI measures)
  • Efficient management of sales briefings from business development team and associated commercial requests from clients
  • Quantity and accuracy of quotations and orders processed within agreed SLAs
  • Accuracy of data entry
  • Accuracy and response time for information provided to enquirers
  • Collaborative interface with Commercial and Delivery Teams

Our Benefits:

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development, including 20 days annual leave, bank holidays, health, vision, dental, and life insurance, pension plan with company contribution, short-term and long-term disability, pregnancy and parental leave, registered savings plan, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Do you believe the world deserves excellence?

BSI is proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT, and trade sectors. Incorporated by Royal Charter, we're truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance, and regulatory services, we bring solid and broad knowledge to every company.

Diversity and Inclusion Policy:

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

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